QEST Platform 4.91
Applies to QEST Web App
This article details the installation process for the QEST Web App product. This includes installation, configuration and solutions to common problems.
Contents
Overview
QEST Web App is a react web application which is hosted via Microsoft Internet Information Services (IIS). It communicates with the QEST Web App, IIS and firewalls must be configured to permit this. The QEST Web App will require a connection to an instance of the QESTNet service, through which it can connect to the QEST Platform database.
Installation guide
Prerequisites
The following must be present in the target environment to install QEST Web App.
Machine
- Windows Server 2008 R2, Windows 7 or later (64-bit).
- Microsoft .NET Framework 4.6.1 or later. If required, this will be installed via the QEST Worksheets installer if the environment has internet access.
- Internet Information Services 7.0 or later with default features plus ASP.NET v4.5.
- Internet Information Services extension URL Rewrite 2.1 or later.
Services
- QEST Web App v4.91 or higher
- QESTNET v4.91 or higher, accessible via TCP or HTTP
Installation Files
- Installer QEST Web App Setup Ma.Mi.B.R.exe where Ma, Mi, B and R are the major version, minor version, build and revision numbers. E.g. QEST Web App Setup 4.91.4595.26827.exe
Installation Process
If Microsoft .NET Framework 4.6.1 requires installation, internet access is required during the QEST Web App installation process.
Run the provided installer.
If required, click on Options to change the installation options listed in the section below.
Agree to the terms and conditions and click Install. The installer will install and turn on any required Windows features before installing the QEST Web App.
Depending on the options set above, the QEST Platform website may need to be manually configured and/or started via the IIS Manager before the QEST Web App can be accessed.
QEST Web App is now installed and ready for use.
Installation Options
| Setting | Description | Default |
|---|---|---|
| Install location | Path to which the QEST Web App files will be installed (under sub-folder QEST Web App). If an existing installation of the QEST Platform website exists, this should match the path of that website. | [WindowsVolume]inetpub\QEST Platform |
| Configure QEST Platform website and QEST Web App application | If checked, the installer will automatically set up the IIS configuration for the QEST Platform website and QEST Web App application. Uncheck this option for systems which require manual configuration via the IIS Manager. | Checked |
| Force start QEST Platform website | If checked, the installer will attempt to stop all websites running on the default port (80) so that the QEST Platform site can be started. | Unchecked |
Configuration guide
No configuration should be required.
Troubleshooting guide
Installation
Unspecified Error
The following installation error ‘0x80072ee7 – Unspecified Error’, is most likely due to the installer being unable to download and install .Net Framework 4.6.1.
The issue can be confirmed by viewing the log file and looking for the following: Failed attempt to download URL: 'http://go.microsoft.com/fwlink/?LinkId=671728' to: 'C:\Windows\Temp{B321459C-617D-4C9F-8C70-15AEEE5945CF}\NetFx461Web'
Fix: To install the QEST Web App, download .NET Framework 4.6.1 and install it prior to installing the QEST Web App. The .NET Framework 4.6.1 Installer can be found here: https://support.microsoft.com/en-au/help/3102436/the--net-framework-4-6-1-offline-installer-for-windows
URL Rewrite 2.1 Required
If the IIS extension URL Rewrite is missing or has not been installed correctly, the installer will show an error during installation, stating that it cannot find URL Rewrite. The URL Rewrite Installer can be found here: https://www.iis.net/downloads/microsoft/url-rewrite
Configuration Changes
When changing the config files that are part of the installed QEST Platform IIS website, be sure to Stop and Start the QEST Platform site to reload the website with the changes. Simply clicking Restart the config changes will not be loaded.
Reporting Errors
If the information above has not resolved the issue, please contact Spectra QEST to report the problem.
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