QESTField License Warnings
QEST Platform 5.0 Documentation
Applies to QESTField Tests, QESTField Forms
This article provides details on license warnings that end users may see and how these can be resolved.
When attempting to perform an action in the QESTField mobile app, web app or Scheduler users may be presented with a message similar to the below. There are three different circumstances in which a request for a user license will be refused. No more user licenses are available: The number of concurrent users for the product has exceeded the number of licenses. These actions will not be available to users who do not have an active user license until one of the active user licenses expires, one of the active user licenses is revoked, or until a license with a higher number of licensed users is installed. When a license is revoked by one user it becomes available for reallocation to another user. When a message is encountered indicating that the user's organization has reached its limit of purchased licenses for the indicated product, a license will need to be revoked by a user currently holding a license before the user receiving the warning can continue. After a user license has been requested via use of the relevant product, it will be automatically revoked after a fixed expiry time of four hours. When the user performs another action requiring the same user license, the user license will be refreshed and its expiry time will be reset. Additionally, logging out of the QESTField web application, the QESTField mobile application or QESTField Scheduler will revoke any user licenses allocated to that user.License Warnings
User License Revocation
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