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Lost Connection Dialog for QEST Web App Tests
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  • Lost Connection Dialog for QEST Web App Tests

    Applies to QEST Web App

    An explanation of the dialog displayed when a device loses connection with the QEST Web App.

    Contents

    Overview

    If a user loses their internet connection during data entry on a test implemented in the QEST Web App, including where these are accessed through QESTField, a dialog will be immediately shown informing users of the situation.

    Lost Connection Dialog

    If a user loses their internet connection, they will be shown a dialog containing the following information:

    • That a connection has been lost

    • Details of data that could not be saved

    Three buttons are provided as possible actions for the user:

    • Try Again

    • Refresh (unsaved changes will be lost)

    • Cancel

    User Actions

    When the details of any unsaved data are shown, the user will have the opportunity to record this data elsewhere. The following actions can then be attempted:

    Button

    Description

    Button

    Description

    Try Again

    If the connection has been restored, try the last save/synchronize action again.

    Refresh (unsaved changes will be lost)

    If the connection has been restored, reload the last known state from the server, This will result in the loss of any unsaved data.

    Cancel

    If the Try Again and Refresh actions fail for the user repeatedly (due to no internet connection), the user can hit the Cancel button and be able to see the worksheet again.

     

     

     

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